Years ago, we made the decision to use a warehouse instead of a glass storefront for our electric bike company. This decision made a lot of sense as it allows us to combine the following at a single location: Space to store over 400 electric bikes, floor space to showcase over 40 electric bikes from a variety of suppliers, have a dedicated area for the servicing and repair of electric bike batteries/motors, have adequate space for 4-8 work stations with powered heavy lift bike repair stands, and storage for electric bike parts and accessories.
When you visit the Electric Bike Warehouse you will be greeted by an electric bike mechanic, not a sales person. We wear our work clothes, may (will) have a bit of grease on our hands, might (will) be a bit surly at times, but we know electric bikes from top to bottom. There is no one that knows electric bikes more thoroughly than the men and women who work on them every day. There is no better person to help you find your perfect electric bike than those who build them from the ground up.
It is a common saying among retailers of electric bikes that, “test rides” sell electric bikes. It is true that nearly everyone that test rides an electric bike buys an electric bike. However, we believe it is highly irresponsible to allow test rides of electric bikes predicated on the fact that electric bikes can accelerate to a speed of 28mph in a matter of seconds and in the event of an accident can cause serious injury to the rider. Common sense and prudence warrant our choice of safety over sales. That is why we do not offer test rides.
What we do offer, is we publish as much information about the bikes we sell in order to help you make the right choice. Test rides may sell electric bikes but when you have the best bikes, the best support, and the best warranty service in the business, then we believe that will be enough for our clients to make the right choice.
To conclude, the question should not be why we do not offer test rides, but rather why would any seller of electric bikes encourage test rides knowing the risk involved. This is a new industry in the US and all of us are still finding the path to "best practices."
Dr. A.L..Carpenter, CEO
Electric Bike Warehouse
Whether you are looking to purchase an electric bike or already have one that needs servicing or repair, we are just the place to provide what you are looking for. Our 2000 square foot warehouse (expanding to 4000sf in January) is filled with electric bikes, electric bike parts and accessories, and trained electric bike mechanics and technicians. In addition, we service Bafang BBS02b and BBSHD self installed motors. Give us a call, send us an email, or pay us a visit, and let's get your electric bike running in top shape!
