Electric bikes and composed of a myriad of parts and it is essential these parts work smoothly and in perfect harmony. That is where we come in! We are a full service electric bike repair shop that works exclusively on electric bikes.
Electric bikes can at time be hard on chains. These motors are powerful and under constant torque the chain will eventually show wear. If the chain is not attended to it will eventually break. When a chain brakes it can leave one stranded. We recommend your chain be inspected, cleaned and lubricated annually.
Everyone loves disc brakes and they work great but the downside is they often need adjusting and/or replacement of the disc brake pads. Always pay attention to the noise that is being produced by your disc brakes. If it is making a "screeching" sound your brake pads are most likely so far gone the metal rotor is coming into contact with the metal caliper. Always have your brakes serviced on your electric bike on a regular basis.
The number one reason we see electric bikes being brought to us for service is their motor is cutting out. While this is not a major problem it can be the result of many things ranging from the battery to the wiring/cables of the motor. We carry a wide variety of parts and can repair just about every make and model of electric bike. Diagnostics Fee: $95.00 (Applied to repair).
Repairing a flat tire on a standard bike is simple and inexpensive. Repairing a flat tire on an electric bikes is neither inexpensive nor simple. Electric bikes are heavy, requiring powered work stands (we have four), and the wheels are often bolted to the frame and are very heavy. To help prevent flats we sell flat protection such as Slime products and a solid insert called Tannus Armor. Becoming stranded because of a flat tire is not an experience anyone wants to share.
Electric bike batteries do not last forever but with proper care they can last for years. Sometimes these batteries can develop a problem and it is may be a very simple repair. Other times a battery cannot be repaired and it must be replaced. Some electric bike manufacturers wire the controller into the battery forcing the owner to buy a replacement battery from them at often inflated prices. Often we are able to incorporate standard lithium ion batteries batteries in their place at half the cost.
It can be dangerous to ride an electric bike that has not been properly cared for. Because of the sustained high speeds an electric bike can achieve proper preventive maintenance is a requirement. Our electric bike tuneup and safety check includes the following: Inspection of all moving parts of the electric bike, proper torque of all nuts and bolts, spoke tension, wheel hub bearing, headset(!!!) bearings, pedals, crank arms, chainring wear, chain wear, chain line, rear derailleur, derailleur hanger, cables, cable housing, throttles, grips (loose grips are dangerous!), tire wear, valve stem tilt, front suspension, ear suspension, cassette wear, quick release, tugs (if used), bottom bracket (if used), motor inspection, battery base plate, battery voltage tested, all motor/display/throttle/controller wiring. This check up should be done on an annual basis, as a minimum, in order to add years to the life of your electric bike and to insure your bike will always be safe to ride.